![]() Track your results. Keep notes of the tasks you perform and the results of each, including errors and other problems.If not, move on to the next troubleshooting step. Once you complete a task, try to install again to see if your issue has been resolved. Perform the tasks in order. Follow the order of troubleshooting tasks as indicated in this document.To benefit most from this document, follow these suggestions: "Error reading CD-ROM.""Error reading device X:\" (where "X" is the drive letter for your CD-ROM drive)."X:\ unavailable." (where "X" is the drive letter for your CD-ROM drive).Please check write-access to the directory." "Unable to create a directory under C:\Windows\System."Setup is unable to load the installation script file."."Setup is unable to initialize the setup program."Not enough disk space on target drive while decompressing to. ![]() "MS Setup Toolkit API Error, Bad Arg 3:AddSectionFiles to CopyList.".If the problem persists, contact the program vendor." "This program has performed an illegal operation and will be shut down.A frozen cursor or screen, blue screen, or unexpected restart.Follow the troubleshooting steps below to clear up many types of installation issues, including the following: Grrrrrrrrrrrrrr.Installation issues can be caused by many factors, including conflicting startup items, incorrect data in the Windows registry, and hardware conflicts. That puts them on blast, but all these monopolies could care less and know most people don't go out looking at those reports. They are paid by companies not to interfere and do little-to-nothing to resolve issues. Go straight to the Attorney General, FTC, and other places beyond the BBB. I should probably skip talking to snotty tech support reps who have been increasily bad at Adobe. ![]() It destroyed everything, so now I have to reinstall all my software and I rely heavily on Photoshop Elements. I have had a terrible 2 months with my computer trying to do another thing I hate upgrade when I never wanted to. Now the setup file pulls that thing in and is probably why I can't reinstall my product. I was told if I don't install that Cloud crap, all would be well. Hope I can find the support chat where they never mentioned it not working again. These monopolies just don't care anymore and put greed above all else. How dare they deactivate my product key after telling me I'd never have to buy an upgrade again. I'm having the same problem with Photoshop Elements 2000. Here is the link about CS2:ĭownload Adobe Acrobat 7 and Adobe Creative Suite 2 products Fix this or I promise I am going to the BBB, I am going to my local press and I am going to ensure you lose business by informing EVERYONE the crap you are pulling on your paying customers. Adobe has lost my business and I wanted to include all of this because I decided to check out CS2 and lo and behold CS2 has been deactivated too because its an older product as well! How the heck am I to "upgrade" to that product as they suggested when it is no longer available for activation either! Adobe FIX YOUR CRAP. What part of I am not paying, and I don't have the money to pay, for another product! I want the product I paid for and I should be able to use it for as long as I need to. They tell me they can't reactivate the serial or give me another one. EA tried that on my husband on a game saying he couldn't use it on more than a certain amount of PCs when it never said that when he bought the game, they gave him a new serial number for the game. Hello!!! I paid $70+ for this product to be able to use it as long as I needed to, on any pc I needed to use in on for the unforeseeable future! I did not spend that money to get told after so long my key would be disabled. Its a valid key but because its an older product they disabled the activation of it, telling me I need to upgrade. According to the supervisor agent, because I refused to speak to just a regular agent already livid because of the chat I had when I requested a call from a supervisor and never got one after an hour, it was a proper key so it was a tech support issue. So I called the number provided about the "fake" serial keys. I had already looked and saw those who had the same issue had no responses or told that their key had to be a fake when it was coming straight from Adobe themselves. They tell me to get to the forums here that they have experts available to help. I had already done that, my husband had even tried from the original install file and it still didn't work. They tell me its a proper key to reinstall from the website. I get a new computer and I go to insert my serial number provided on my account page on Adobe and it says its invalid. I bought Photoshop Elements 7.0 in April of 2009 with the understanding that I'd always be able to use it no matter what. So I am going to post this right here right now.
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